Food Delivery Trends

Consumers still value convenience, at least when it comes to food delivery.

TODAY’S STORY

Consumers still value convenience, at least when it comes to food delivery.

In Q3 2024, DoorDash reported an 18% rise in orders year over year, and Uber saw its gross bookings for its delivery segment grow by 16% year over year.

This is despite delivery prices pushing meal costs to almost double what it would cost for the customer to pick up the meal themselves.

Customers are also showing a greater preference for third-party delivery services over direct restaurant delivery, up from 15% in 2020 to 21% in 2024. Superior order tracking, access to deals and promotions, and the ability to discover new restaurants have kept app customers coming back.

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Kieran & Justin Ryan